Ticket # 092

Submitted on 03-14-2024

  • Employee: CELESTE D BRANSTETTER (# 22981)
  • Email: celeste.branstetter@viainfo.net
  • Status: Open
  • Subject: Order errors: VIA#22981 order #09095
  • Hello, I received my shipment yesterday, but the order is incomplete. I am missing one item (a raincoat) and all the pants were not the size I ordered. What are the next steps to resolve these issues? I have tried calling but it goes directly to an automated message that states this mailbox is not accepting messages. Celeste Branstetter Warranty Administrator VIA Metropolitan Transit Phone: 210.363.5475

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