Ticket # 090

Submitted on 02-11-2024

  • Employee: MICHELLE RAMOS (# 22127)
  • Email: Michelle_ramos111@yahoo.com
  • Status: Closed
  • Subject: Received wrong order size/ packaging for last order probelm
  • My recent order I received the wrong size. I put large and received an 2XL which is ridiculous. Also the ordered previous my packaged came in an Amazon box that was obviously reused with someone else’s name and address on there.
Date Sender Message
02-23-2024 Joseph Naffah Michelle, Our apologies for sending the incorrect size. We will gladly exchage the size if you can bring it to our store. In regards to the packing we recycle boxes and packages to reduce waste and help the environment. We are sorry if this bother you. It is our intention to satisfy the customer. Please let us know how to proceed. Thanks Support