Ticket # 074

Submitted on 08-13-2023

  • Employee: JASON VALENZUELA (# 24795)
  • Email:
  • Status: Closed
  • Subject: Balance seems incorrect
  • Hi I completed a year w VIA July 27 2023. The uniform allowance should be 465 but I only see 277. I have not used any of the funds. VIA suggested i contact you
Date Sender Message
08-17-2023 Joseph Naffah Mr. Valenzuela, VIA authorized to your allowance the prorated amount of the following: RO-RATED: 8/1/2023 Annual Uniform Allowance pro-rated refund upload for Hourly/Full-Time Van Operator employees. (Pro-rated from 2023 annual allowance of $271.25. Pro-rated accrual is based off length of service months as of new hire/promotion/transfer date through annual upload date.) Allowance: Clothing and shoes. – (Rosalva Gonzalez, Uniform Program Administrator) Please contact Gerri at 210-362-2350 at VIA to confirm this. Thanks support
08-13-2023 JASON VALENZUELA Balance shows 277 but should be 465